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Job Title
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1Service Writer
affordable marine  
We are currently seeking a Full-time/Part-time service writer to assist with day-to-day marine sales, parts, and service operations.


* Answer multi-line phone system effortlessly.

* Determine service needs and create detailed work orders with customers.

* Communicate with techs to verify parts needed for repairs & to ensure timely completions of work

* Provide and review estimates with customers

* Keep customers fully informed updated during entire work process.

* Keep repair orders organized and up to date.

* Review daily schedule

* Create invoices and track payments

* Maintain service records and customer profile information in the computer system (Wallace)

* Assist in purchasing, stocking and selling marine related parts and accessories to customers(in-store, on-line)

* Keep the parts & accessory inventory maintained, organized, and stocked as needed.

* Assist in the sales of used boats, motors and trailers.

* All other assigned duties to be determined.

What we're looking for:

* 2+ years of service writer experience in Marine, RV or Auto.

* Excellent aptitude for sales and/or customer service

* Strong marine knowledge and mechanical aptitude

* Ability to estimate repair costs and time requirements, while tracking job performance

* Analytical skills to provide customer options for repairs, upgrades, extras.

* Solid written, verbal communication skills

* High level of organization and proficiency

* Ability to be self-motivated and self-directed

* Ability to multitask a must.

* Excellent time management skills

* Basic computer and typing skills

* Flexibility to work Saturdays and extended hours, when needed

Job Type: Full-time/part-time


* service writer: 2 years (Preferred) Auto, Marine RV experience a +!
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Posted on: 01/14/2019
Published by:
Location:  plainville, CT

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